Have any questions? Find answers here.
Looking for answers? Explore our FAQs for quick solutions to your most common inquiries.
How long does it take to receive the product I bought?
Our production time is 3 days. Our products are handmade based on the options you select and will be shipped to the address you provide. The shipping time is 3-4 days. We’ll ship your items via Fedex, DHL or UPS.
What should I do if the product size I purchased does not fit me?
Our store offers a %100 happiness guarantee. If you have a problem with the product, just contact us and we will help you as quickly as possible.
How strong and durable are your products?
Our products are made of 8-9-10-14-18-21-22 carat gold. It is produced by hand, it is definitely not sold without testing its strength and quality. Quality and durability are very important to us.
Is white gold and rose gold color durable?
Our white gold and rose gold definitely do not lose their color; if they are not exposed to heavy chemicals such as bleach, they will retain their color for a lifetime.